Provide physical and mental wellbeing support. From exercise and diets, to dealing with the anxiety and stress of the Covid-19 pandemic and beyond.

support your employees through their problems

and battle the covid-19 crisis

When it comes to employee wellbeing, it’s all-too-easy to focus on the physical side – the coughs, the colds and the broken arms that keep people out of work.

But mental health should be a major cause of concern for any business – in fact, over 13 million working days are lost every year to stress-related illnesses, alone.

Something has to change, and with the ongoing pandemic of the Coronavirus (Covid-19), the wellbeing of your employees is more important now, than ever.

coronavirus pandemic

The world is a scary and unpredictable place right now, and this is the first time that many of us will have experienced a global event on such a scale where every aspect of our normal day-to-day lives, are now being disrupted.

There's the prospect of not seeing our loved ones for weeks/months; the shortage of food and essentials in supermarkets, and not to mention being cooped up in the house working remotely.

Any one of these could push even the strongest of us over the edge, so it's important to ensure you have steps in place to support your employees during their time of need.

But what can you do to ensure the mental wellbeing of your staff is being looked after during the pandemic? Introduce your own wellbeing strategy with Sodexo's Employee Assistance Programmes.

Get in touch with one of our experts and find out more about how you can implement   a employee assistance programme.

employee assistance


Mental illnesses such as depression and anxiety are believed to trigger 70% of doctor visits and 85% of serious illnesses with over 13 million working days lost every year to stress-related illnesses, alone.

Working with our supplier, Care First, our Employee Assistance Programmes (EAP for short) can help reduce the chances of your employees suffering a mental health-related illness during the pandemic through our free, confidential mental health support - and at a highly discounted rate compared to going direct!

This includes face-to-face counselling by BACP-accredited counsellors; online and telephone support, 24-hours a day, 365 days a year; weight management programmes and much much more!


Employee Assistance Programmes show your employees that you’re there for them during the difficult times, and proactively encourages them to take care of their mental health.

Here some of the core services you can explore and provide for your employees:

  • Face-to-Face Counselling with BACP counsellors
    Face-to-face counselling is one way of dealing positively with crisis situations and complex issues.

    Care First's permanently employed, clinically trained counsellors and network of professional associates, are fully briefed on your organisation and any considerations specific to you. They work flexibly to provide the most appropriate support that is both timely and local to your employee needs.

  • Telephone Counselling 
    Care First’s confidential, professional telephone counselling service can help your employees proactively manage work-related stress at home, by providing immediate emotional support, advice and practical information, 24 hours a day, 365 days a year.

    One phone call to a Care First counsellor could be all that someone needs to begin to manage their own work-related or personal problems, to improve their situation and reduce your business risk.

  • Cognitive Behavioural Therapy (CBT)
    Care First's online CBT helps your employees to work through any behavioural concerns such as anxiety and depression in a secure environment. They can log in online and work through a series of 'modules', such as resilience and mindfulness, which are monitored by counsellors.

    Online CBT has proved very popular with the male demographic who aren't yet comfortable with face-to-face therapy.
  • 24/7 Information and Advice
    Care First's information specialists are trained and experienced advice workers who can ensure accurate information is provided immediately on a wide range of issues which affect daily life. The scope of subjects is almost limitless but our team are most frequently consulted on these areas:

    - Financial i.e. debt, taxes etc.
    - Employment
    - Housing
    - Education
    - Family & personal
    - Legal enquiries
    - Immigration and citizenship

  • Management Support and Referral
    Professional management support service provides managers with consultancy that enables them to deal effectively with a wide range of people problems. We cover areas that your managers are likely to encounter within their teams, including:

    - Bullying/harassment 
    - Grievance
    - Sickness absence 
    - Culture and diversity issues
    - Performance and disciplinary issues
    - And more...

    Preventing and resolving conflict early using professional mediation can be highly effective in stopping workplace problems from escalating. Mediation can save valuable time and money, maintain morale in the wider workforce, and allow people to concentrate on their core roles.

    Our highly trained, expert mediators give people the opportunity to communicate privately and constructively with each other, in a safe and secure environment, to reach solutions acceptable to everyone involved.

  • Stress Management Programmes
    There are many reasons which can cause stress, but the most common are work-related such as, workloads, changes in the workplace, restructure, management styles, relationship and lack of employee support. OR personal, such as, family, relationships, financial issues.

    Our EAPs are designed to provide employees, managers, departments and organisations with access to the support, information, advice and programmes which tackle all of these common problems, and more.

  • Care first Zest - health management portal

    Care First Zest is an extremely cost-effective and tangible way of proactively demonstrating best practice in the area of wellbeing, and can underpin a range of employee support initiatives such as: weight management, food diaries, stress management etc.

    Your employees will complete an assessment when they first log in and get a wellbeing 'score' based on their results. From this point, they'll receive hints/tips based on how to make proactive improvements to their lifestyles.

Get in touch with one of our experts and find out more about how you can implement   a employee assistance programme.


want to know more?

Want to know more? Here's some of our most frequently asked questions to get you started before you speak to our team:

  • Q: During this challenging time, how do you manage resource:
    A: Care First have never had more trained resource than they do right now. They currently have over 2,000 trained professionals on their books to support your team when they need it.
  • Q: How quickly can you get us set up?
    A: From when you sign an agreement with us, we can typically get you set up within 5 working days and rolled out to your employees.
  • Q: Does the size of my organisation matter? 
    A: In short, no. Our range of EAP solutions can vary for any size or organisation and any business need.
Get in touch with one of our experts and find out more about how you can implement   a employee assistance programme.

"okay, so What's in it for  me?" 

Employee Assistance Programmes show your employees that you’re there for them and encouraging them to take care of their mental health.

Employee work/life balance, stress, wellness, fitness and overall health has a direct effect on productivity; so supporting your employees with the tools to improve their health, will drive savings to your bottom line.

Be the kind of employer that breaks the mental health stigma, gives people the support they need, and creates a culture that cares with an Employee Assistance Programme that can provide crucial mental support, guidance and advice.

In return you'll get:

  • Over 50 years of wellbeing experience support for your employees
  • Personalised EAP strategy for your specific business needs
  • Access to 8 counselling sessions per issue as standard, compared to the industry average of 6 sessions when you go direct
  • Dedicated account managers supporting you every step of the way
  • Fully set up in 5 less than working days (in most cases)
  • A fantastic return on investment through reduced absences and presenteeism

But don't just take our word for it...

A recent survey of 3,755 people who used Care First within the last year, reported:

  • 69% say had it not been for the support provided, they would have taken time off work
  • 61% report an increase in their work performance following the support they received
Get in touch with one of our experts and find out more about how you can implement   a employee assistance programme.

how sodexo work with you

Together, we create a tailored service package to give your employees free access to mental health support so they can get the help when they need it most, for happier and healthier lives both in and out of work.

This gives you the peace of mind that your employees are being looked after and they will always have someone to turn to during this crisis, and any future difficulties they might face as individuals.

We’ll also provide monthly marketing materials on health and wellbeing to actively promote awareness of the support available. Plus, it’s all on one easy-to-use platform for all health and wellbeing benefits. Simple!

All that's let to do is get in touch for more information and see how easily we can get you started on your wellbeing journey!

Find out more about our employee assistance programmes 

Simply fill in the form below and we'll give you a call back!
Alternatively, give us a call on 01908 303565.

Find out more about our employee assistance programmes